Making Insurance Simple, Accessible, and Affordable for Canadians

Understanding the Role of Insurance and the Types Available

Insurance gives people peace of mind by protecting against a significant monetary loss and financial hardship through the sharing of a risk with someone else – usually an insurance company, which is sometimes partnered with a financial institution such as a bank or credit union.

We help customers better understand insurance, including credit protection insurance, travel insurance, how insurance premiums work, and how to make a claim.

Navigate with Confidence: Your Essential Insurance Toolkit

Explore our tools and resources for answers to your Insurance questions, complaint resolution, and guidance on filing a claim. From frequently asked questions to helpful links, we’re here to help.

Fostering Innovation and Advocacy in the Insurance Marketplace

The Canadian Association of Financial Institutions in Insurance (CAFII) is a not-for-profit industry Association dedicated to the development of an open and flexible insurance marketplace. Our Association was established in 1997 to create a voice for financial institutions involved in selling insurance through a variety of distribution channels. Our members provide insurance through client contact centres, agents and brokers, travel agents, direct mail, branches of financial institutions, and the internet.

Keep up-to-date on the latest news and events.

Learn about the latest developments and stay informed about industry news and regulatory updates. We curate timely and relevant information to keep you in the know, including recordings of our annual series of webinars and summaries of guest speakers at our events.

Shining a Light on Issues Impacting the Insurance Industry

CAFII and its members are committed to industry leadership and fostering a community of knowledgeable and well-informed consumers. We regularly commission objective third-party research on key insurance issues that impact the industry, including understanding the priorities of customers of credit protection insurance and travel insurance.