Research & Insights

Research

July 12, 2025

Consumer Preferences and Product Development Insights Emerging From Recent Research in Financial Services and Relevant Comparator Industries

June 29, 2022

Best Practices In The Digitization Of Credit Protection Insurance – Presented By Deloitte

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Insights

June 19, 2026

5 Questions You Should Never Let an AI Answer Alone When It Comes to Credit Protection Insurance

By Keith Martin, Executive Director, Canadian Association of Financial Institutions in Insurance (CAFII) Canadians are increasingly turning to artificial intelligence (AI) tools such as ChatGPT, Copilot, Gemini, and others to help them navi...

June 4, 2026

Mortgage Renewals Are Surging. Is Your Protection Keeping Up?

By Keith Martin, Executive Director, Canadian Association of Financial Institutions in Insurance (CAFII) For millions of Canadian homeowners, 2025 and 2026 represent one of the most significant financial moments in recent memory. ...

April 7, 2026

Does Your Credit Card Cover Your Travel Insurance?

By Keith Martin, Executive Director, Canadian Association of Financial Institutions in Insurance (CAFII) As Canadians begin planning spring and summer travel outside of their home province or territory, many travellers assume that the trave...

March 12, 2026

Mortgage Stress in Canada: Why Financial Resilience Matters More Than Rates

By Keith Martin, Executive Director, Canadian Association of Financial Institutions in Insurance (CAFII) Financial vulnerability isn’t just about payments — it’s about preparedness, clarity and understanding the insurance protection y...