Onside Media, an online newsletter that covers business stories with “high-quality, forward-thinking content,” includes a CAFII-commissioned study in its news round-up.
CAFII executive discusses new study with Retail Banker International
In a video interview with RBI’s Douglas Blakey, CAFII Co-Executive Director Keith Martin talks about the impact COVID-19 has had on how Canadians conduct financial and insurance transactions. Click on the black screen to start the video.
How has COVID changed how credit protection insurance customers purchase coverage?
Lyle Adriano writes in Insurance Business Canada that a new report from CAFII has found that many Canadian consumers with credit protection insurance (CPI) have switched the way they conduct certain financial transactions – and it might be a permanent change.
Covid accelerates Canadians digital drive: CAFII
Douglas Blakey, the Editor of London-based Retail Banker International, writes that Covid is making the majority of Canadians more comfortable conducting financial transactions online.
How comfortable are Canadians with conducting financial transactions online?
Duffie Osental of the Mortgage Broker News writes about the CAFII-commissioned Pollara study that shows the pandemic has changed the way Canadians conduct financial transactions.
Pandemic has changed the way Canadians conduct financial transactions, and for some the change will be permanent
But while the move to virtual sales and service channels has accelerated, most consumers still want human interaction for certain transactions[Read more…] about Pandemic has changed the way Canadians conduct financial transactions, and for some the change will be permanent