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Troy Woodland

CAFII’s June 4, 2024, Reception Event and Lesli Martin’s Presentation

June 4, 2024 by Troy Woodland

On June 4, 2024, CAFII held its second annual reception event of the year, which was hosted by Securian Canada. The event occurred following the June 2024 Board of Directors meeting. The highlight was a presentation by the Senior Vice President of Pollara Insights, Lesli Martin, on Canada’s insurance industry post-pandemic. Before L. Martin took the stage, however, the CEO of Securian Canada, Nigel Branker, gave a few introductory remarks. He thanked everyone for coming and commented on CAFII’s ongoing success. He expressed Securian Canada’s interest in and commitment to upholding its relationship with CAFII. Finally, he concluded with a land acknowledgment before passing the microphone to L. Martin.

Lesli Martin began her presentation by asking the crowd how they think Canadians are doing post-pandemic. According to Pollara’s research, 73% of Canadians feel Canada is in a recession. As high as that number is, since December 2023, this sentiment has actually declined. That being said, 44% of Canadians feel the recession will only continue to worsen as 2024 goes on, globally and nationally.

Looking internally, many feel the cost of living in Canada is unmanageable. In fact, 43% expect to fall behind in their financial saving goals, including maintaining healthy financial management habits. Groceries and gas are two other areas of concern for Canadians. In general, the top three financial issues weighing on Canadians’ minds are:

  • Cost of housing: Mortgage renewal is a real concern for 73% of Canadians.
  • Inflation: When compared to its peer countries, 4/10 Canadians feel Canada has higher inflation rates than others.
  • Healthcare: 61% of Canadians are very concerned, while 35% are somewhat concerned, with the state of healthcare in Canada, particularly after the pandemic.  

While sentiments towards inflation and housing are poor, anxiety and depression levels have lessened since the pandemic; however, they are higher than pre-pandemic levels. 58% feel annoyed or angry, and 21% say they are very angry. Ontarians expressed the highest levels of anger, mostly due to anxiety about the national and provincial economies.

Post-pandemic has seen a decline in remote work, with many companies requiring employees to be in-office 1 to 5 days a week. Generally, Canadians are open to hybrid work options. However, if forced to go back to the office full-time, 41% of Canadians said they would be unhappy and begin to look for work elsewhere.

Lesli Martin concluded her presentation with a brief analysis of Canadians’ feelings toward the American presidential election and its potential impact on Canada’s economy. 14% of Canadians feel that Donald Trump winning the presidency would be good for Canada’s economy, whereas 62% feel it would be bad. Conversely, 35% of Canadians feel that Joe Biden winning the presidency would be good for Canada’s economy versus 19% who feel it will be bad.

Peter Thompson, president and CEO of National Bank and CAFII’s former Board Chair, thanked Lesli Martin. Valerie Gillis, CAFII’s new Board Chair and the head of TD Insurance, then introduced herself and thanked P. Thompson for his work with CAFII and presented him with a gift to commemorate his time with the Association.

Karyn Kasperski, CAFII’s new EOC Chair and the Director of Regulatory Initiatives and Creditor Insurance with RBC, spoke next. She thanked Rob Dobbins, the Senior Director of Compliance at Assurant Canada and CAFII’s former EOC Chair and presented him with an appreciation gift as well. R. Dobbins expressed a few words of gratitude for his time with CAFII.

The speeches concluded, and attendees were encouraged to continue mingling.

Filed Under: Events

Presentation by Dominic Hains, President and CEO of RGA Life Reinsurance Company of Canada, at CAFII’s Annual Members’ and Associates’ Luncheon, May 28, 2024

May 28, 2024 by Troy Woodland

Dominic Hains, President and CEO of RGA Life Reinsurance Company of Canada, participated in a fireside chat with CAFII Executive Director Keith Martin at CAFII’s Annual Members’ and Associates’ Luncheon on May 28, 2024. Among the topics discussed were:

  • What are the most important macroeconomic factors affecting life and health insurance?
  • How are inflation and heightened interest rates impacting consumer pickup of life insurance?
  • How should life insurance companies adjust to the reality of climate change, including its potential to affect actuarial assumptions around mortality and morbidity?
  • What are some of the major regulatory trends in Canada, and how are they impacting the insurance products and the consumers?
  • How is technology, including generative Artificial Intelligence, going to impact the life insurance business?

Filed Under: Events

Canadian Western Bank Joins CAFII as New Member

April 23, 2024 by Troy Woodland

FOR IMMEDIATE RELEASE

(Toronto, Ontario, April 23, 2024) – The Canadian Association of Financial Institutions Insurance (CAFII), a leading national industry association, welcomes Canadian Western Bank (CWB) as its newest member. This addition further strengthens the association’s membership group that includes the insurance branches of Canada’s top banks and credit unions, alongside their life insurance company underwriter partners, all committed to advancing transparency, consumer-centric practices, and excellence within the insurance industry. In conjunction with this membership, Elizabeth Gandolfi, Senior Vice President, Client Solutions at Canadian Western Bank, has been appointed to CAFII’s Board of Directors.

CWB is a full-service financial institution in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. It provides nationwide full-service business and personal banking, specialized financing, comprehensive wealth management offerings, and trust services. CWB offers a variety of insurance solutions crafted to meet the diverse needs of its banking and wealth clients. With its headquarters in Edmonton and presence in major cities including Toronto, Vancouver, Calgary, and Montreal, CWB is dedicated to making its services widely accessible to Canadians.

Peter D. Thompson, Chair of the CAFII Board and CEO of National Bank Insurance, expressed his enthusiasm stating, “we are delighted to welcome Canadian Western Bank as our newest member and equally pleased to have Elizabeth Gandolfi join our Board of Directors. We look forward to collaborating with Elizabeth and her team at Canadian Western Bank as we continue our mission to promote an open and flexible insurance marketplace in Canada, aimed at enhancing customer satisfaction.”

“I am thrilled to join the board of CAFII,” said Elizabeth Gandolfi from Canadian Western Bank. “Together, we are committed to ensuring we provide Canadians with accessible and relevant solutions and ensuring enhancement of the overall client experience.

CAFII plays a crucial role in advocating for public policies that protect and promote the interests of its members, ensuring they can offer competitive and comprehensive insurance products. Established in 1997, the association encompasses a variety of financial institutions that distribute insurance through multiple channels including contact centers, agents, brokers, travel agents, direct mail, financial institution brands and online platforms. 

The association also works closely with government regulators at both federal and provincial levels to help shape a legislative and regulatory framework that ensures Canadian consumers have access to insurance products that suit their needs. CAFII is dedicated to maintaining high standards in the distribution and marketing of credit protection insurance products and services.

For more information about membership at CAFII, please visit https://www.cafii.com/about/

[https://www.linkedin.com/in/keithmartin/?originalSubdomain=ca] and [https://www.cafii.com/].

– 30  –

About CAFII: The Canadian Association of Financial Institutions in Insurance is a not-for-profit industry association dedicated to the development of an open and flexible insurance marketplace. CAFII believes that consumers are best served when they have meaningful choice in the purchase of insurance products and services. CAFII’s 15 members include the insurance arms of Canada’s major financial institutions–BMO Insurance, CIBC Insurance, Desjardins Insurance, National Bank Insurance, RBC Insurance, Scotia Insurance, Canadian Western Bank and TD Insurance, along with major industry players Assurant Canada, The Canada Life Assurance Company, Canadian Tire Bank, Chubb Life Insurance Company of Canada, CUMIS Services Incorporated, Manulife (The Manufacturers Life Insurance Company), and Securian Canada.

For further information and media requests:

Contact: Wendy Bairos, Media Consultant
Email: wendy.bairos@cafii.com
Phone: 416-831-9820


Filed Under: CAFII News, News

Critical Gap in Creditor Life Insurance Coverage Among Canadian Homeowners: CAFII Study

April 1, 2024 by Troy Woodland

Filed Under: News

CAFII study shines light on “concerning trend” among homeowners

March 25, 2024 by Troy Woodland

Filed Under: News

Most Canadian homeowners do not carry sufficient coverage

March 20, 2024 by Troy Woodland

Filed Under: CAFII News, News

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